Help Centre

Frequently Asked Questions

Answers to common questions about browsing listings, advertiser accounts, posting ads, moderation, verification, contact options, privacy, safety, payments and content removal on My Classifieds.

General Questions

What is My Classifieds?
My Classifieds is an adult-oriented classified advertising and discovery platform. Registered advertisers can submit listings, while visitors can browse available listings by category, city and, where available, local area.
Is the website only for adults?
Yes. Adult-oriented sections of the platform are intended only for people aged 18 or older, subject to any higher minimum age required by applicable law. Please read the Adult / 18+ Policy for the full rules.
Does the platform itself provide the services shown in advertisements?
The website primarily provides publishing and discovery tools for independent classified listings. Unless a page expressly says otherwise, the platform is not a party to private arrangements between visitors and independent advertisers.

Browsing & Finding Listings

How do I find listings in my city?
Use the city/category navigation or search tools. City listing pages may also show available local areas so you can narrow the information shown.
Why are some cities or local areas not available?
The platform does not need to publish a page for every possible location. Locations may be added as useful listings and meaningful location information become available.
Why can listing availability change?
Advertisements may be edited, paused, removed, expire, fail moderation or change location/contact information. Public availability can therefore change over time.

Advertiser Accounts

Do I need an account to post an advertisement?
Yes, where the posting system requires registration. The advertiser panel is designed to let account holders create, edit and manage their own listings.
Why should I use a real email address?
Your email may be used for login, password recovery, important account notices, moderation updates and other communications permitted under the platform's policies.
What if I forget my password?
Use the Forgot Password process from the login area. Never share your password or password-reset link with another person.

Posting Advertisements

What information can I add to a listing?
Depending on the posting form, fields may include category, city, local area, title, description, age, services, price, images, tags and contact information. Only submit accurate and authorized information.
Can I post the same ad in many cities?
Do not mass-publish near-identical ads merely to gain visibility. Listings should genuinely relate to the selected location and should comply with the Posting Guidelines.
Can I use emoji and formatted text?
Where the editor supports it, reasonable formatting and emoji can be used to improve readability. Avoid excessive symbols, keyword stuffing or misleading formatting.

Moderation & Approval

Why is my new listing pending?
New listings may be reviewed before publication. The moderation process can check for prohibited material, duplicate/spam-like submissions, misleading content and other rule violations.
Can an approved ad be reviewed again?
Yes. Significant edits, complaints, suspicious activity or policy concerns may trigger another review. A previously published listing may be restricted or removed if a problem is later identified.
Does approval mean everything in the ad is verified?
No. Approval generally means the listing was allowed to appear under the moderation process. It does not automatically verify identity, images, location, availability or every claim.

Verification

What does “Verified” mean?
It depends on the exact verification status displayed. A verification label should represent only the check actually completed. Read the Verification Policy for the scope and limits.
Is a featured or sponsored listing automatically verified?
No. Paid visibility, featured placement, popularity, reviews and verification are separate concepts. Purchasing promotion should not automatically create a verification claim.

Call, WhatsApp, Telegram & Contact Options

Why can contact buttons differ between pages?
The platform may use global, city, local-area, listing-specific or campaign contact configuration. Contact Manager rules may determine which supported buttons appear on a particular page.
Does clicking a contact button mean the platform recommends that person?
No. A contact button is a communication feature, not an endorsement or guarantee. Users should independently evaluate communications and protect sensitive information.

Images & Watermarking

What happens to images I upload?
Images may be validated, resized, compressed, converted to WebP and watermarked for performance, consistency and platform branding.
Can I upload someone else's photographs?
Only if you have the necessary rights and permission. Stolen, unauthorized, non-consensual or underage imagery is prohibited.

Safety

How can I stay safer when contacting a listing?
Protect personal and financial information, never share passwords or OTPs, be cautious about advance-payment demands and stop communication if behavior becomes threatening or suspicious.
What should I do if a listing looks fake or unsafe?
Use the Report a Listing page and provide the exact URL plus useful details. For content involving your own identity, photographs or personal information, use the Content / Listing Removal process.

Paid Listings & Refunds

Does paying for promotion guarantee enquiries or Google ranking?
No. Paid platform visibility cannot guarantee calls, messages, sales, conversions, traffic or search-engine rankings.
What if I am charged twice?
Contact support with the account email, amount, date and transaction reference. Do not send OTPs, CVV numbers, passwords or complete card details.
Where can I read the refund rules?
The Refund Policy explains eligible cases, normally non-refundable situations, duplicate charges, technical failures and the request process.

Reports & Content Removal

Can I ask for a listing or image involving me to be removed?
Yes. Use the Content / Listing Removal page and explain your relationship to the content, provide the exact URL and describe what should be reviewed or removed.
Does a report automatically delete a listing?
No. Reports may be reviewed first to understand the concern and reduce fraudulent or abusive takedown attempts. Serious safety concerns may require faster restriction while review occurs.

Privacy & Communication

Should I publish sensitive personal information?
No. Avoid unnecessary identity documents, passwords, OTPs, banking credentials and other sensitive information in listings or support forms.
How can I contact the website?
Use the Contact page for account, advertising, privacy, payment or general enquiries. Use dedicated report/removal forms when they better match the issue.
Still need help?

Use the dedicated support route that best matches your issue.

Contact Us Report a Listing